Shipping Policy

Thank you for choosing PetKindom.store! We strive to provide you with a seamless and reliable shopping experience. Please review our shipping policy below:

Order Processing

  • All orders are processed within 1-2 business days.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Times

  • Products from PetKindom.store are shipped through our trusted suppliers.
  • The estimated delivery time is 7 to 21 business days, depending on your location and product availability.
  • While we work hard to ensure timely delivery, external factors like logistical or customs delays may affect this timeframe.

Shipping Rates

  • We offer competitive shipping rates based on the weight and destination of your order.
  • Shipping costs are calculated during checkout and displayed before completing your purchase.

Shipping Options

We currently offer the following shipping methods:

  • Standard Shipping: Delivery in 7–21 business days.
  • International Shipping: Available to select countries with variable delivery times and costs calculated at checkout.

Order Tracking

  • Once your order has been shipped, you will receive a confirmation email with a tracking number.
  • You can track your order on our Order Tracking Page using the tracking number provided.

International Shipping

  • We ship internationally to select countries.
  • Shipping rates and delivery times vary based on the destination.
  • International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

Delivery Issues

If you encounter any issues with your delivery:

Address Accuracy

  • It is the customer’s responsibility to provide accurate and complete shipping information.
  • Please double-check your shipping address before completing your purchase to avoid delays or returns.

Delayed Shipments

  • In the event of unexpected delays, we will notify you immediately and provide updates on your order’s status.

Returns and Refunds

For details on returns and refunds, please refer to our Return Policy.

If you have any questions or concerns regarding our shipping policy, feel free to contact us at customer-PetKindom@gmail.com.
Thank you for choosing PetKindom.store to spoil your pets! 🐾