Terms and Conditions

These terms and conditions ("Terms") govern the use of the PetKindom.store website and its services. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our site.

Intellectual Property

All content on the PetKindom.store website, including but not limited to text, graphics, logos, images, and software, is the property of PetKindom.store and is protected by intellectual property laws. You may not use, reproduce, or distribute any content without our written permission.

Product Information

We strive to provide accurate and up-to-date information about our products. However, PetKindom.store does not guarantee the accuracy, completeness, or reliability of product descriptions, prices, or availability, as we work with multiple suppliers.

Order Acceptance

By placing an order on PetKindom.store, you are making an offer to purchase. PetKindom.store reserves the right to accept or reject your order for any reason, including but not limited to availability issues or errors in product information.

Prices and Payments

  • Product prices are listed on our website and are subject to change without prior notice.
  • We accept multiple payment methods, and all transactions are processed securely.
  • By providing payment information, you represent and warrant that you are legally authorized to use the provided payment method.

Shipping

Delivery Times

  • Orders placed on PetKindom.store are processed and shipped through our associated suppliers.
  • Estimated delivery times range from 7 to 21 business days, depending on the customer’s location and product availability.
  • While we strive to ensure timely delivery, external factors such as logistics or customs delays may affect the delivery time.

Order Tracking

  • Once your order is processed, you will receive an email with tracking information to monitor your shipment’s status.

Shipping Rates

  • Shipping fees vary based on the destination and size of the order. These fees are calculated and displayed during checkout.

Customer Responsibility

  • Please provide a valid and complete shipping address to avoid delays or returns.
  • For more details, please refer to our Shipping Policy.

Returns and Exchanges

For information about returns and exchanges, please refer to our Return Policy.
As we work with multiple suppliers, returns are subject to their specific conditions.
PetKindom.store does not take responsibility for delays in the processing of returns.

Privacy Policy

The use of the PetKindom.store website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

Termination

PetKindom.store reserves the right to suspend or terminate your account and access to the website at our sole discretion, without prior notice, for any reason.

Governing Law

These Terms are governed by the laws of Spain. Any dispute arising from these Terms will be resolved through arbitration in accordance with applicable laws.

Changes to the Terms

PetKindom.store reserves the right to modify or update these Terms at any time. Changes will take effect immediately upon being posted on the website. It is your responsibility to review the Terms periodically.

Contact Information

For questions or concerns related to these Terms, please contact us at:

Last Updated: January 13, 2025